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Returns Policy

Returns Policy
If an item does not meet with your total satisfaction for any reason, you are welcome to return it. We do ask that the Outdoor Lighting Centre be informed in advance.This is essential in order for us to identify the original order and process a refund as quickly as possible.

Advice of return can be made by calling us (0800 0436342), sending an email through the Contact Form (or direct email to ). Advice of a return can also be made in writing (see address on Contact Us page).

Unlike many other shops, the Outdoor Lighting Centre will not apply any re-stocking fees.

To qualify for a full refund we require goods to be returned within 30 days of receipt of the order. However, this period can be extended in some cases (by prior arrangement). We will also refund any standard delivery costs paid on the original order (with the exception of delivery costs to destinations outside of mainland UK and special deliveries).

Returns Address
Please do not return goods to the address on any shipping note that accompanied the original order. Once you have informed us of the intent to return we will provide the appropriate return address.

We will issue a full refund once the items have been returned (complete with manufacturer box, instructions and any provided screws / fittings). A refund cannot be provided for goods that have been previously installed.

Please could you ensure that plenty of packaging is used for the return (plus an outer box to ensure that there are no breakages during transit). Any damage would be the liability of the customer returning said items.
Why Buy From Us
  1. It is our business so we really do care about our customers and the service we provide.
  2. We have been supplying Bathroom Lighting for over 12 years Online.
  3. The largest range of Bathroom Lights in the UK. We import lights from Italy, Germany, Sweden and Spain so we can offer unique styles and products that are hard to source.
  4. Sales Staff with excellent product knowledge and available to offer great advice.
  5. We have great relationships with our manufacturers, so any product issues are dealt with quickly and efficiently.
  6. If you don't like the lights, there is no re-stocking charge. We make it very easy to return your lights and get a refund on your order.
  7. We work with a wide range of commercial lighting consultants and landscape designers and can offer a style of lighting to meet any project needs or landscape design.
1 x Astro Lighting 1393001 Aqua Single Matt White Wall or Ceiling Li
1 x Bathroom Spotlight Fixture
1 x Elstead Zolon KL/ZOLON/M Medium LED Wall Light
1 x Endon Onan 68930 Chrome LED Wall Light with Shaver Socket
2 x Endon Knight 39166 Single Chrome Spotlight
1 x IP40 Bathroom Light
1 x LED Bathroom Spotlight
1 x Astro Lighting 1084021 Palermo 600 LED Wall Light
1 x Nordlux IP S4 White Ceiling Light
2 x NO STOCK Astro 1447001 Nagoya Matt Black LED Vanity Mirror
1 x Elstead Zolon KL/ZOLON/L Large LED Wall Light
2 x Endon Knight 39168 Chrome Triple Spotlight Bar
1 x Astro Lighting 1373020 Mascali Round PC Illuminated V
1 x Astro Lighting 1087008 Cabaret 5 11 Matt Black
1 x Astro Lighting 1373022 Mascali Round Blac
1 x 1 UNIT ONLY Dar Artemis 1 light spotlight
1 x Bathroom Spotlight | Bathroom Spotlights
1 x 1 Unit Only Astro Lighting 1150015 Romano 600 LED Wall Light
2 x Astro Lighting 1447002 Nagoya Polished Chrome LED Vanity Mirror
1 x Gita 1 900
1 x Beluga Stone
1 x Nordlux IP S4 Brushed Steel Ceiling Light
1 x Astro Lighting 1393005 Aqua Triple Round Polished Chrome Ceiling
1 x Endon Knight 39167 Chrome Round 3 Light Ceiling Light
1 x Astro Lighting 1087007 Cabaret 4 11 Matt Black
1 x Astro Lighting 1150016 Romano 900 LED Wall Light
1 x Astro Lighting 1393002 Aqua Triple Round Matt White Ceiling Ligh
1 x IP67 Bathroom Spotlight
1 x Bathroom Spotlights
1 x Elstead Zolon KL/ZOLON/S Small LED Wall Light
1 x Gita 1 600
1 x Modern Stone Light
Lorraine can provide you with lighting advice.

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